Understanding the dashboard

The dashboard is the area where you will find a couple of sections giving you the summary about your online store. Here, you will get to know about a bit of useful information about the different sections of the dashboard.

Here are a few sections of dashboard:dashboard:


Alerts are created automatically according to the events those occur on your store while managing it. You can dismiss them as you want.

Store's performance


A confirmed request by one party to another to buy, sell, deliver, or receive goods or services under specified terms and conditions. When accepted by the receiving party, an order becomes a legally binding contract. In this section you can see the total number of orders. 


Revenue is the amount of money that a company actually receives during a  specific period, including discounts and deductions for returned merchandise. It is the "top line" or "gross income" figure from which  costs are subtracted to determine net income. Under "Revenue", you will be able to see the total revenue generated. 


A customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration. You can see the total number of customers of your store under this section. 


A hit is a request to a web server for a file, like a web page, image, JavaScript, or Cascading Style Sheet. See how many people have accessed or opened your website/pages under this section. 


The ratio at which one currency can be exchanged for another is known as conversion rate. For example, a conversion rate for euros to dollars of 1.25 means that one euro can convert to 1.25 dollars. A high conversion rate between currencies means that one currency can "buy" more units of the other. If one euro can be converted into more than one U.S. dollar then the dollar has a lower value relative to the euro. 


Average Order Value (AOV) is an e-commerce metric that measures the average total of every order placed with a merchant over a  defined period of time. AOV is one of the most important metrics for online stores to be aware of, driving key business decisions such as advertising spend, store layout, and product pricing.

Date selector

Also, If you will click on the dates showing in the top left portion of the screen, you will be able to view a few options where you can select what data you want to view. You can select data for "Today" (the same day you are viewing the store info), "Yesterday" (the info a day before you are accessing the store), "This week" (the complete week's data), "Last Week" (A week's ago data), "This Month" (the complete month's data) and "Last Month" (the data a month ago).


Here, you will find three subsections:

Shipped orders

Here you will be able to view the total number of orders that are already shipped to the customers.

Pending orders

A pending order is an order that was not yet executed, thus not yet becoming a trade. This is the part of dashboard where you can view the total number of pending orders.

Processing orders

Order processing is the process or work-flow associated with the picking, packing, and delivery of the packed items to a shipping carrier. Under this section, you can view the total number of orders that are under the process of being shipped. 


Explain basically what it shows and that he can click on the top right button to add a product

This is the section where you can see how many products you have added in your Commerscale store, how many of them are "Visible" and how many of them are "Not Visible" (hidden from store visitors).

This is the section that also allows you to add products in your store. 

  1. Just click on the "Add Product" button in the top right of the section.

      2. Complete the details and fill out all the fields.

     3. Click "Save" in the bottom right.

Top customers

This section in the dashboard shows all time top customers, ordered by total money spent on your store, click on "View All" to go to the complete report.

Top sellers

Here, you can see all time top products order by the number of items sold; click on "View All" to go to the complete report.

Latest activity log

This is the section that shows the latest activity that occured on the store's administration. Click on the top right button to go to the complete activity list.

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